What is the Public Utility Superintendency?
It is a government agency created by the Constitution of the Republic of Colombia in 1991. By delegation of the President of the Republic, it is responsible for monitoring and surveillance of companies that provide basic electricity, gas, water, sewerage, garbage collection and disposal. Protecting the rights of consumers of those public utility services as well as to enforce the cumpliance of their obligations.
General Data
- Main Office Address: Cra. 18 N° 84 – 35 Bogotá D.C. NIT: 800.250.984-6
- PBX: 691 30 05
Customer Service:
- Call Center: PBX: 691 30 06
- Toll-free line from out of Bogotá D. C.: 01 8000-910305
- Toll-free anti-corruption line: 01 8000-919984
- Fax: 6 913142
Service Hours:
- Monday through Friday: 7:00 a.m. through 4:00 p.m.
- Web Page: www.superservicios.gov.co
- E-mail: sspd@superservicios.gov.co
Territorial Offices:
- GENERAL DIRECTORATE OF TERRITORIAL OFFICES: Carrera 18 84-35 Piso 2 Bogotá D.C. Tel. 6 913005
- WEST TERRITORIAL OFFICE: Av. 33 74B-253 Medellín. Tel. 4 124477 E mail: dtoccidente@superservicios.gov.co
- NORTH TERRITORIAL OFFICE: Carrera 59 75-134 Barranquilla. Tel. 3 681907 E mail: dtnorte@superservicios.gov.co
- SOUTH WEST TERRITORIAL OFFICE: Calle 26 Norte 6 Bis 19 Cali. Tel. 6 672741 E mail: dtsuroccidente@superservicios.gov.co
- EAST TERRITORIAL OFFICE: Carrera 34 54-92 Bucaramanga. Tel. 6 437813. E mail: dtoriente@supserservicios.gov.co
- CENTER TERRITORIAL OFFICE: Carrera 18 84-35 Piso 2 Bogotá D.C. Tel. 6 913005. E mail: dtcentro@superservicios.gov.co
