Mission

To Oversee and Control the way that utility services are provided, and to protect competition and customers' rights

Vision

To be recognized as a leading oversight and control Superintendency.

Strategic and Quality Objectives

• Ensuring public access to timely and reliable information.
• Strengthening oversight and control functions in order to ensure high performance standards in public utility service supply.
• Consolidating successful institutional management.
• Guaranteeing public satisfaction with the agency's job.